Contact us

The following information is for business account holders only, for enquiries about your personal account the please visit this contact information page. We look forward to hearing from you.

Ask Us

Use our new and improved help facility to find answers to frequently asked questions.

Email us

We would recommend you contact us by email, all enquiries are answered promptly with a printable email for your records.

Phone us

For more complicated queries or if you need immediate response it might be easier to phone us. You can call us on 0870 3333 555 and select Option 1 then option 2. (Calls cost 2p per minute plus your phone company's access charge. Calls from outside the UK may cost more), Monday - Friday, from 8am until 6pm.

Write to us

Send your tickets to

Refunds
PO Box 23972
Edinburgh EH3 5DA